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Thanks for your feedback. Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member. I have no idea what is going on. Let me help you. Do you see any error code or error message on the screen? As a work around, I suggest you to perform the below methods and check if it helps.
Method 1: Hardware Troubleshooter Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your Printer. Refer these steps: 1. Change the view by option on the top right to Large icons 3. Click on troubleshooting and click on the view all option on the left panel 4. Run the Hardware and devices. Check if it helps.
If the issue persists, I suggest you to download and install the latest printer driver from the HP website and check if it resolves the issue. I hope the issue will be resolved. Please keep us posted on the issue. We will be happy to assist you accordingly. Thank you. You must log in or sign up to reply here. Show Ignored Content. Europe, Middle East, Africa. Asia Pacific and Oceania.
Select a language. Confirm Back. Search all support. Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number.
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HP AiO Remote on PC : how to download on Windows 10 ?
HP printers - HP AiO Remote app is retired (Windows) | HP® Customer Support.
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Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. Choose where you want to search below Search Search the Community.
Search the community and support articles Windows Windows 10 Search Community member. I have no idea what is going on. This thread is locked.
You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. In reply to kslanicky's post on January 27, You are using super old Windows 10 HP Smart requires or higher. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. This site in other languages x.
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